Jets Global Limited (JETS), a company registered in England whose registered office is at 10 John Street, London, England, WC1N 2EB with company number 82 46 855 is committed to protecting the privacy of customers' personal data.

Our Privacy Policy outlines the personal data we collect about you, how we use, disclose and otherwise manage this information and the choices you have to restrict our usage of this data.

We may update this Privacy Policy from time to time, so we suggest you check the policy regularly to make sure you have up-to-date information.

If you are under sixteen, you must get permission from your parent or guardian before you:

  • complete any forms, questionnaires or surveys for us; or
  • accept any special offers or make any purchases from us.



Under the Data Protection Act 1998 (the “Act”), 'personal data' means "data relating to living individuals who can be identified from those data, or from those data together with other information which is in, or is likely to come into, the possession of the entity who decides what the data will be used for.”  Personal data also include opinions and indications of intentions about the relevant individual.

We collect personal data from customers so that we can:

  • provide online shopping services;
  • provide bespoke clothing;
  • make style and size recommendations;
  • review, assess and improve our products and services;
  • research and develop new products;
  • market our products and services;
  • analyse and predict customer behaviour;
  • provide introductions and collaboration opportunities with other brands and concepts;
  • suggest competition and social engagement opportunities.



We collect personal data directly from you when you:

  • sign up to join our emailing list;
  • when you contact us with a question, feedback or comment;
  • create an online shopping account;
  • upload images, fill in a form, questionnaire or survey on, or another of our websites;
  • make a purchase from us or take advantage of one of our special offers; visit,, or another of our websites, information relating to your visit and how you use the site may be collected (e.g. your IP address, the web pages you visit, and the length of your visit).  Some of this may be personal data.  We may use a third party service provider to collect and store information about use of our website(s).  That third party may use cookies to provide its services (see "About Cookies" in section 15).



We may collect:

  • your name, date of birth, telephone number and email address;
    • your billing and shipping addresses;
    • whether you are female or male;
    • your account log-in details (including password);
    • information about your purchases (including sizes and colours ordered);
    • your product preferences;
    • information about products you have placed on your account's "wish list
    • images (of you or otherwise) that are uploaded to our Insta Gallery, or another of our websites or social media channels and electronic newsletters that we distribute;
    • your credit or debit card details when buying from us online.                                               

When you use a credit or debit card to buy from us online, your details are automatically transferred to a third party website for payment processing.  Note that the privacy policy of the payment processor will apply to the card information you supply when completing the transaction.



We use your personal data to:

  • provide our services to you (including our online shopping and bespoke clothing services);
  • make style and size recommendations to you;
  • respond to any enquiries or complaints you may make;
  • to verify your identity and to help us promptly answer your question or respond to your comment or feedback;
  • review, assess and improve our products and services;
  • research and develop new products;
  • use your feedback, suggestions and comments to monitor/ or improve our products or website;
  • carry out direct marketing and social media marketing activities (including posting); and
  • help us analyse and predict consumer behaviour (but only where the data is aggregated and anonymous).



By agreeing to our Site terms and conditions you are consenting to us using your personal data for direct marketing and social media marketing.  At any time, you can request us to stop sending you marketing communications.  Simply email, telephone +61 2 96986668 (Monday to Friday 8.30am to 5pm Sydney, Australia time), or write to us at:

Jets Swimwear
Customer Service Team
Suite 42i, First Floor, 110 Bourke Road
Alexandria NSW 2015



We do not sell or rent our customers' names, addresses, email addresses or other personal data to third parties. We will only disclose your personal data as permitted by the Act and as described in this Privacy Policy. We may disclose your personal data to: (a) a company that is "related "to us (but only for one of the purposes listed at the beginning of this section 4); (b) third parties we engage to help us provide our products and services , or to improve them (e.g. website designers and technical support providers); (c) third parties that provide us with marketing and advertising services (e.g. providers of electronic mail out services); (d) selected third parties who have agreed to work with us to make a joint product/ service offering to you, and who are under strict contractual obligations to treat your personal data confidentially); and (e) a third party that is taking over the assets or operations of one or both of us.



By agreeing to our website terms and conditions, you are consenting to us making the disclosures in (a)-(e) above. Without your consent to these disclosures of your personal data, we will unfortunately be unable to provide you with our online services.



We may transfer and store your personal data outside of the European Economic Area, most notably to and in Australia. We only do so as permitted by the Act and as described in this Privacy Policy.  We will take reasonable steps to protect your personal data where overseas disclosure is required.




You can access and correct the personal data we hold about you in two ways:

  • if you have an online customer account with us, by logging into to your account; or by contacting us directly and requesting that we give you access and/ or make a correction email:, telephone: +61 2 96986668 (Monday to Friday 8.30am to 5pm Sydney, Australia time), or write to:

 Jets Swimwear
Customer Service Team
Suite 42i, First Floor, 110 Bourke Road
Alexandria NSW 2015

  • We will respond to requests for access to/ correction of personal data within a reasonable time.



If it's reasonable and practicable to do so, we will give access to the data in the manner you request.  However, we may not give you access if we are not obliged to under the Act. Please note, it's free to make an access request, but we may charge you a fee when you access the data.



If you request us to correct personal data we hold about you, we will take reasonable steps to make the correction so that, taking into account the purpose for which we hold the personal data, the data is accurate, up-to-date, complete, relevant and not misleading. If:

  • we make a correction to personal data about you; and
  • before making the correction we had disclosed the data to another entity that is covered by the Act; and
  • you request us to notify the other entity of the correction, we will take reasonable steps to give that notification, unless it is impracticable or unlawful for us to do it.



If we refuse to:

  • allow you access to the personal data we hold about you; or
  • give access in the manner you request; or
  • correct personal data about you as you request,·                           

we will write to you explaining at least:

  • the reasons for our refusal (unless it would be unreasonable for us to give them); and
  • how you can complain about the refusal.

If we refuse to correct personal data as requested by you, you may request us to associate with the data a statement that it is inaccurate, out-of-date, incomplete, irrelevant or misleading. We will then take reasonable steps to associate the statement with the data in a way that makes the statement apparent to users of the data.



You can complain about a breach by us of the Act, by emailing anytime telephoning: +61 2 96986668 (Monday to Friday 8.30am to 5pm Sydney, Australia time) or writing to:

Jets Swimwear
Customer Service Team
Suite 42i, First Floor, 110 Bourke Road
Alexandria NSW 2015

Initially your complaint will be handled by our Customer Service Team, in accordance with established protocols for the particular type of complaint.  If no handling protocol exists for your complaint, it will be referred to the relevant general manager for follow-up.



We only keep your personal data as long as necessary for the purposes we collected it, or as otherwise required by law.


9.            SALE OF BUSINESS

JETS may transfer any data we have about you in the event of a merger with a third party or upon a sale or transfer of all or a portion of our business or assets to a third party acquirer.



We will take reasonable steps to protect the personal data we hold from:

  • misuse, interference and loss; and
  • unauthorised access, modification or disclosure.
  • We make every effort to follow industry standard security measures for personal data under our control.
  • All financial information is encrypted during transmission, and we self-certify against industry security standards for payment processing.
  • Only authorised staff and consultants have access (on a restricted basis) to the personal data we collect.
  • We regularly review developments in security and encryption technologies. Unfortunately, no data transmission over the Internet can be guaranteed as totally secure. Accordingly, although we endeavour to protect data you transmit to us, we cannot ensure or warrant the security of that data, and you transmit it at your own risk.
  • You may be able to configure your browser to advise you whether the data you are sending us will be secure (encrypted) or not secure (unencrypted). Once we receive your transmission, we take reasonable steps to protect the data on our own systems.


11.          ACCOUNT DETAILS

When registering on,  or another of our websites, you will receive account details including a password. You are responsible for maintaining the confidentiality of your password and other account details. You are also fully responsible for all activities that occur on your account or involve the use of your password.



If you do not provide personal data as requested by us, we may not be able to respond to an enquiry or provide some or all of our online services (including but not limited to our digital printing services). You may need to purchase items directly from stockists of Jets products.



We will take reasonable steps to destroy or de-identify personal data if:

  • we no longer need to use or disclose the data in any of the ways we are entitled to use or disclose it under the Act; and
  • we are not legally required to keep the data.


14.          OTHER MATTERS


If we receive unsolicited personal data about you, which we would not have been entitled to collect under the Act, we will destroy or de-identify that data if it is lawful and reasonable for us to do so.



We will not adopt, use or disclose any identifier that has been issued by a government or government agency in relation to any individual or personal data.



If a person or entity requests a copy of this Privacy Policy in a particular form, we will take reasonable steps to comply with that request.


15.          COOKIES 

How We Use Cookies

Like many websites we use cookies to store and then retrieve small bits of information on your computer when you visit.  This information is used to make the Site work as you expect it to.  It is not personally identifiable to you, but it can be used to give you a more personalised web experience.

Some of the information stored is put there by other companies whose software we have added to the Site, and this can also impact your experience of other websites you may visit after leaving ours.

If you continue to use this Site without taking action to prevent the storage of this information, you are effectively agreeing to this use.  If you want to learn more about the general uses of cookies, how to delete and control them on or click help in your browser menu.

Below is a list of the different types of cookies used on this site, and an explanation of what they are used for.

If you would like any more information, please get in touch.

Strictly Necessary Cookies

These cookies are necessary for the Site to function. They are usually only set in response to actions made by you which amount to a request for services, such as logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

Cookie Name

First or Third Party

Purpose of Cookie


First Party

associated with sites using CloudFlare, used to speed up page load times


First Party

associated with the Amazon Web Services Elastic Load Balancing functionality for routing client request on the server.


First Party

associated with the Magento eCommerce platform. Purpose currently unknown, but most likely stores a session id


First Party

identifier used to maintain user session variables

Functionality Cookie

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages.

Cookie Name

First or Third Party

Purpose of Cookie




Performance Cookie

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our Site, and will not be able to monitor its performance.

Cookie Name

First or Third Party

Purpose of Cookie


First Party

associated with Google Universal Analytics, is used to distinguishes unique users by assigning a randomly generated number as a client identifier


First Party

associated with Google Universal Analytics, according to documentation it is used to throttle the request rate

Targeting or Advertising Cookies

These cookies collect information about your browsing habits in order to make advertising relevant to you and your interests. They remember that you have visited a website and this information is shared with other websites who will offer you relevant products. This type of advertising is designed to provide you with a selection of products based on what you're viewing on , which are presented to you by our agency when you visit other selected websites.

Cookie Name

First or Third Party

Purpose of Cookie


Third Party

Associated with Google Double Click Ad Services, serves adverts on third party sites


Third Party

Associated with Google Double Click Ad Service, to keep a log of which ads show to which browsers


Third Party

Associated with Facebook, identifies the browser connecting to Facebook.


Third Party

Associated with Facebook, session cookie


Third Party

Associated with Facebook, contains browser and user unique ID combination, used for targeted advertising.


Third Party

Associated with Facebook, used to manage the login process, remembers user on return visit if they choose to stay logged in.


Third Party

Associated with Facebook, remembers display locale when user logs out, for returning language and location preferences